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Editorial Notes—The Growth of Interest in Services Management: Opportunities for Information Systems Scholars

Center for Process Innovation and Department of Computer Information Systems, Georgia State University, Robinson College of Business, Atlanta, Georgia 30303
Eli Broad Graduate School of Management, Michigan State University, East Lansing, Michigan 48824
arunrai{at}gsu.edu
sambamurthy{at}bus.msu.edu

Across the global economy, we are witnessing a dramatic transformation toward a services economy. At the same time, advances in information technologies provide significant opportunities for digitization of services and the development of services management thinking within the information systems community. This note aims to stimulate attention toward the promising research and teaching opportunities for information systems scholars in the domain of digitized services innovation, management, and use.

Key Words: services management; digitized services management; service-oriented architecture; service orchestration

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